Service and support

Pre-sale service：

1, our team is committed to providing you with comprehensive support and help, quickly handle user calls, letters, faxes and other inquiries.

2, the user in the selection stage, the company is willing to provide technical information about the product, and timely provide a variety of technical advice and answer user questions. If the user needs, the company will help users who are not familiar with the product to choose the right product and correct configuration.

3. After fully understanding the customer's demand for production line capacity, discharge grain size, grain grade and customer investment cost budget, our senior design team will analyze it, discuss, conceive and design according to the specific situation of customers, formulate and optimize the production line and layout plan, and create suitable and economical production line for customers to enhance their profits.

We will be happy to serve you, your satisfaction is our top priority!!

After-sales service：

Our after-sales service team is dedicated to ensuring smooth operations and ongoing support for your equipment after purchase. We provide professional maintenance, repair and technical support to ensure that your equipment remains in top condition and minimizes downtime. Whether it is remote support or on-site repair, our technical team will respond to your needs in a timely manner and quickly resolve possible problems.

We have a complete supply chain of spare parts, can quickly provide original spare parts, to ensure your equipment maintenance timeliness and reliability.

In addition, we are happy to provide you with training on the operation, maintenance and safety of the equipment to ensure that your team is skilled in operating the equipment and maintaining it correctly, thereby improving work efficiency and ensuring safe production.

We are committed to providing you with a full range of support and services to keep your mining equipment in top condition at all times and to help your production operations run smoothly and efficiently. Your satisfaction is our highest pursuit, we will spare no effort to provide you with excellent after-sales service.